-
Have you heard about My Own Church? This new online tool lets you update your family’s records on the web! It’s convenient. It’s secure. It’s as easy as 1, 2, 3!
Here are a few things we think you’re going to love about My Own Church:
- Accurate records! Whether we’re preparing sacramental certificates or getting in touch by phone, mail, or email, having up-to-date information, with properly spelled names for all your family members, helps us serve you better
- Fewer forms! My Own Church integrates with the other systems we use, so you’ll only have to update your information in one place
- Tax statements and giving history! Download your tax statement electronically without waiting for the mail. View your family giving history anytime you like—no need to ask for a statement. It’s all right at your fingertips, but behind a secure login
With your updated information, we’ll be able contact you when we need to, so you don’t miss anything important. Get your account today on My Own Church
-
-
-
My Own Church FAQ
Have questions on Parishsoft's My Own Church? Below are some frequently asked questions. If you have additional questions, please contact Vanessa Bruhn at finance@spxnorfolk,org.
Is my Giving History confidential in My Own Church?
Yes. Your account permits you to see the giving history only for your family and the family members in your household. You cannot see anyone else’s giving history, and they cannot see yours.
How do I keep my information private?
Your church’s pictorial directory and member lists are available only to other church families that have authorized accounts. The pictorial directory and member lists are not available publicly on the Internet.
If you wish to keep your information private from other church members, use the Publish checkboxes in your Family Detail record to set your phone, email, photo, and address as unlisted.
I made some changes to my information. Why aren’t they showing up in My Own Church?
All updates must be reviewed by our staff administrator. Once we accept your changes, you’ll see them in My Own Church, and your record in our main church database will be updated for all church ministries.
I recently created an account…why can’t I log in?
If your account is new (i.e., created within the last day or two), your church administrator may not have authorized your username and password yet.
I forgot my account login…what do I do?
Visit the site and click the Lost Password link, located just below the Username and Password fields. Enter your information to receive a reminder at the authenticated email address you provided when you first set up your account.
I got a “Registration Failed!” message…why?
The system could not find your email address in the church database. We’re sorry about that. Just contact the church office and we’ll help get you set up (and, if needed, registered).
My Own Church isn’t working in my browser. What’s the trouble?
For security reasons, My Own Church works in Internet Explorer 8.0+, Firefox 3.0+, Safari 3.0+ and Chrome 2.0+.
Do I ever need to use My Own Church again or is this a one-time deal?
Please save your account information. Your giving history is handy to have online, and if you move, get a new email, or change phone numbers, we’d like you to log in and update your record. Plus, as our software provider adds functionality to the system, we’ll have new and convenient ways to help keep you connected with parish life through the My Own Church portal.
Video: Member Registration
The process to create a login is really quite simple, but if you want a tutorial, this video gives you a 3-minute step-by-step tour through the process of creating a login in My Own Church.
Update Family and Member Information and Set Publish Preferences
Under the My Family tab, you’ll find information about your family and each family member. Please make sure that contact information (address, emails, phone numbers, etc. are up-to-date). You can add a family member if needed.
Don’t forget to upload a family photo as well as individual member photos—these will be an added benefit for the SPX pictorial directory!
Set your Publish preferences using the checkboxes provided to specify what general family information you wish to make visible to other SPX families using the online pictorial directory. Publish options are available for:
-
Address
-
Primary Phone
-
Primary Email
-
Family Photo
Remember that only church families with login credentials will have access to your family information in the My Own Church pictorial directory, and individual member information is not published. My Own Church does not publish your information to the general public.
Note: Before any changes you made will take effect, they must be approved by a church administrator. So if you don’t see changes take place immediately, don’t worry—we’ll approve your changes soon!
View Pictorial Directory
You can view the SPX pictorial directory by clicking the link below your main tabs. Search for a family by last name or use the letter grid to browse through families alphabetically by last name. Just as your family’s general information is published (or not published) based on the Publish preferences you set, you will see other families’ phone numbers, emails, photos, and addresses based on the Publish preferences they have set for their own records.
We hope the pictorial directory will be a great resource for you as you connect with your church family!
View Giving History
You can view your giving history by clicking on the Giving History button.
Notice that you can view giving history for the whole family or look at giving by member.
It’s always a good idea to double-check our records with yours. If you have questions about your giving history or think we may have made an error, please contact Vanessa Bruhn at [email protected].
Video: Retrieving Electronic Statements
At just over 1 minute long, this video walks you through the process of downloading your statement online.
-
-
Other Documentation
